2023

Kempinski Hotel Shenzhen

5 stars out of 5
Hai De San Dao,Hou Hai Bin Road, Nanshan District, Nanshan Shekou, Shenzhen, China, 518054

Enjoy a vibrant getaway in Nanshan Shekou, Shenzhen at Kempinski Hotel. With modern comfort and stunning views, the well-appointed rooms are perfect for two travelers seeking a unique experience. Indulge in breakfast in bed or unwind at the bar. Take a dip in the indoor pool or pamper yourself at the on-site salon. Conveniently explore nearby attractions like Sea World and the Shekou Ferry Terminal with guided tours. Book now for a memorable stay at Kempinski Hotel Shenzhen. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

180 meters to public transportation

Front desk [24-hour]

Airport transfer

Inside city center

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

4 travelers have booked today.

Location 8.9
Cleanliness 8.4
Service 8.2
Room comfort and quality 8.1

Based on 5,404 verified reviews

Location

8.9

Cleanliness

8.4

Service

8.2

Room comfort and qua...

8.1

Facilities

7.9

Value for money

7.9

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Poly Theatre
90 m
Coastal City Shopping Center
360 m
Tiley Shopping Mall
530 m
Houhai Metro Station
160 m
Popular landmarks
Shenzhen Window of the World
3.8 km
Happy Valley of Shenzhen
4.0 km
China Folk Culture Village
5.1 km
OCT HARBOUR
5.4 km
COCO Park
11.9 km
Closest landmarks
swimming pool
680 m
Shenzhen Talent Park
710 m
A BITE
960 m
Shenzhen Bay Sports Center
970 m
Vista Clinic
1.0 km

Good to know

Value for money7.9
Distance to city center15.0 km
Location rating8.9
Nearest airportShenzhen Bao'an International Airport (SZX) - China
Distance to airport18.4 km

Rooms available at Kempinski Hotel Shenzhen

Excellent
Room comfort & quality

8.1

Deluxe King or Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 semi double beds or 1 que...
Enter dates to see prices
Premium Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • Lake (partial view) view
  • 1 king bed or 2 semi double...
Enter dates to see prices
Deluxe Suite
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Salon Suite
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Executive Deluxe King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Chenxiang Theme Double Bed Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Egyptian Cute God Family Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 245 m²/2637 ft²
  • City view
  • 2 king beds
Enter dates to see prices

Frequently asked questions

Does Kempinski Hotel Shenzhen offer airport transfer?

Kempinski Hotel Shenzhen offers airport transfer service upon request with an additional fee of 580 CNY in local currency. To request, check the box on the booking form just before the payment page.

Does Kempinski Hotel Shenzhen provide shuttle service for getting around?

For your ease of travel around the city, Kempinski Hotel Shenzhen provides shuttle service right at your doorstep making it easy for you to get to places smoothly.

Does Kempinski Hotel Shenzhen have a swimming pool?

While staying at Kempinski Hotel Shenzhen, you can indulge in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

Is car parking available at Kempinski Hotel Shenzhen?

Kempinski Hotel Shenzhen has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What procedures does Kempinski Hotel Shenzhen take in terms of hygiene, safety, and cleanliness?

Kempinski Hotel Shenzhen fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, doctor/nurse on call, and temperature check for guests and staff for added safety measures and hygiene protocols.

In which languages can Kempinski Hotel Shenzhen's personnel communicate?

Kempinski Hotel Shenzhen can speak in 5 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the verified guest review consensus about Kempinski Hotel Shenzhen's beds?

67.0% of our verified guest ratings have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Kempinski Hotel Shenzhen down in the review section.

What is the typical rating that verified Solo travelers' have given to Kempinski Hotel Shenzhen?

Verified solo travelers that have stayed at this property have given Kempinski Hotel Shenzhen an average rating of 8.1. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Kempinski Hotel Shenzhen?

Verified business travelers that have stayed at this property have given Kempinski Hotel Shenzhen an average rating of 8.2. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Kempinski Hotel Shenzhen?

Past group travelers that have stayed at this property have given Kempinski Hotel Shenzhen an average rating of 8.0. You can look up more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What dining places are in close proximty of Kempinski Hotel Shenzhen?

Kempinski Hotel Shenzhen’s local neighborhood is Nanshan Shekou which comprises of popular restaurants such as Haizhucheng Delicacies Hotel, Bollywood Cafe (Hai An Cheng), and Hongrun Restaurant.

More about Kempinski Hotel Shenzhen

More about Kempinski Hotel Shenzhen

Experience Luxury and Convenience at Kempinski Hotel Shenzhen

Welcome to Kempinski Hotel Shenzhen, a luxurious 5-star hotel located in the vibrant city of Shenzhen, China. With its prime location just 15.0 km from the city center and a short 45-minute drive from the airport, this hotel offers both convenience and elegance for both business and leisure travelers. Step into the grand lobby of Kempinski Hotel Shenzhen and be greeted by a world of sophistication and opulence. Built in 2006, this hotel showcases a perfect blend of modern architecture and timeless elegance, ensuring a memorable stay for every guest. Check-in at Kempinski Hotel Shenzhen begins at 02:00 PM, allowing you plenty of time to settle in and unwind. The 383 well-appointed rooms and suites offer a sanctuary of comfort and tranquility, featuring luxurious amenities and breathtaking views of the cityscape. Whether you are traveling alone, with a loved one, or as a family, Kempinski Hotel Shenzhen has the perfect accommodation option for you.

Unwind and Indulge in Luxurious Entertainment Facilities at Kempinski Hotel Shenzhen

At Kempinski Hotel Shenzhen, guests can enjoy a wide range of entertainment facilities that are designed to provide the ultimate relaxation and indulgence. The hotel boasts a variety of shops, perfect for those looking to indulge in some retail therapy. From designer boutiques to local artisanal stores, guests can find everything they need without having to leave the comfort of the hotel. For those seeking a lively evening, the hotel's bar offers a sophisticated and vibrant atmosphere. Whether you're in the mood for a classic cocktail or a glass of fine wine, the bar's extensive menu is sure to satisfy even the most discerning palate. Additionally, guests can pamper themselves at the hotel's salon, where professional stylists and beauticians offer a range of services to enhance your natural beauty. To truly unwind, guests can take advantage of the hotel's massage services. Highly trained therapists will work their magic to melt away any stress or tension, leaving you feeling rejuvenated and refreshed. For a truly indulgent experience, guests can also enjoy the hotel's hot tub and sauna facilities. Immerse yourself in the warm waters of the hot tub or relax in the sauna, and let the soothing heat melt away any worries or fatigue. With its array of entertainment facilities, Kempinski Hotel Shenzhen ensures that guests have everything they need for a memorable and enjoyable stay. Whether you're looking to shop, unwind, or simply indulge in some pampering, this hotel has it all.

Stay Active and Fit at Kempinski Hotel Shenzhen

At Kempinski Hotel Shenzhen, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer an array of top-notch sports facilities to cater to our guests' fitness needs. Dive into our indoor pool, a serene oasis where you can swim laps or simply relax and unwind after a long day of exploring the vibrant city of Shenzhen. Our pool is temperature-controlled, ensuring a comfortable and enjoyable experience for all guests. For those who prefer a more intense workout, our state-of-the-art fitness center is equipped with the latest cardio and strength training equipment. Stay motivated and achieve your fitness goals in a modern and spacious environment, complete with panoramic views of the city. Our dedicated fitness instructors are also on hand to provide guidance and support, ensuring you get the most out of your workout. If you're a tennis enthusiast, you'll be delighted to know that we have tennis courts available for your enjoyment. Challenge your travel companions or make new friends as you engage in a friendly match on our well-maintained courts. Whether you're a beginner or a seasoned player, our tennis facilities are perfect for honing your skills and having a great time. At Kempinski Hotel Shenzhen, we believe that a well-rounded travel experience includes taking care of your physical well-being. With our exceptional indoor pool, fully-equipped fitness center, and tennis courts, we provide everything you need to stay active and fit during your stay. So pack your workout gear and get ready to enjoy a rejuvenating stay at our hotel in the heart of Shenzhen, China.

Unparalleled Convenience at Kempinski Hotel Shenzhen

At Kempinski Hotel Shenzhen, convenience is at the forefront of your stay. With a range of exceptional facilities and services, your every need will be catered to. From the moment you arrive, our dedicated concierge team is ready to assist you with any requests or recommendations, ensuring a seamless and enjoyable experience throughout your stay. Our 24-hour room service allows you to indulge in delectable dishes from the comfort of your own room, while our laundry service and dry cleaning options ensure that your clothes are always fresh and ready for any occasion. For added convenience, we offer express check-in/check-out and luggage storage, allowing you to make the most of your time in Shenzhen. Stay connected with our complimentary Wi-Fi available in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. For those who prefer to smoke, we have a designated smoking area to accommodate your needs. With daily housekeeping and safety deposit boxes, you can relax and enjoy your stay, knowing that your comfort and security are our top priorities. Discover unparalleled convenience at Kempinski Hotel Shenzhen.

Convenient Transport Facilities at Kempinski Hotel Shenzhen

At Kempinski Hotel Shenzhen, guests can enjoy a range of convenient transport facilities that make exploring the city a breeze. The hotel offers airport transfer services, ensuring a smooth and hassle-free journey to and from the airport. For those looking to explore the city's attractions, the hotel provides tour assistance and ticket services, making it easy to plan and book exciting excursions. If you prefer to explore at your own pace, Kempinski Hotel Shenzhen offers a car park onsite, providing a secure and convenient place to park your vehicle. What's more, the car park is free of charge for hotel guests, saving you the hassle and expense of finding parking elsewhere. For those who prefer not to drive, the hotel also offers a shuttle service, making it easy to travel to popular destinations within the city. Additionally, if you need transportation for longer journeys, the hotel can arrange car hire services to ensure you have the freedom to explore the surrounding areas at your leisure. With these transport facilities, Kempinski Hotel Shenzhen ensures that guests have everything they need for a seamless and enjoyable stay.

Luxurious Room Facilities at Kempinski Hotel Shenzhen

Indulge in ultimate comfort and luxury at Kempinski Hotel Shenzhen, where every detail has been meticulously designed to ensure a memorable stay. The rooms at this prestigious hotel are equipped with top-notch amenities, including air conditioning to keep you cool and comfortable throughout your stay. Wrap yourself in plush bathrobes and unwind after a long day of exploring the city. Stay up-to-date with the latest news by enjoying a complimentary daily newspaper delivered right to your room. Get ready for a night out with ease, thanks to the convenient hair dryer provided in every room. For entertainment, each room is equipped with a television, offering a wide range of channels to choose from. Quench your thirst and satisfy your cravings with the well-stocked mini bar, perfect for enjoying a refreshing drink or a quick snack. With satellite/cable TV available, you can catch up on your favorite shows or enjoy a movie night in the comfort of your room. At Kempinski Hotel Shenzhen, your comfort and convenience are of utmost importance, and these exceptional room facilities ensure a truly enjoyable and relaxing stay.

Indulge in Culinary Delights at Kempinski Hotel Shenzhen

At Kempinski Hotel Shenzhen, dining is an experience that will delight your taste buds and leave you craving for more. With a range of dining facilities to choose from, you will be spoilt for choice during your stay. Start your day with a delectable breakfast at the breakfast buffet, where a wide array of options awaits you. From freshly baked pastries to an assortment of fruits and cereals, there is something to satisfy every palate. For those seeking a taste of international cuisine, head to the hotel's restaurant, where skilled chefs prepare an array of mouthwatering dishes using the finest ingredients. If you're in the mood for a quick bite or a caffeine fix, the coffee shop is the perfect spot. Enjoy a freshly brewed cup of coffee or indulge in a selection of light snacks and sandwiches. And for those who prefer to dine in the comfort of their own room, the 24-hour room service ensures that you can enjoy a delicious meal at any time of the day or night. With daily housekeeping, you can rest assured that your dining experience will be accompanied by impeccable service and a clean, inviting atmosphere. Indulge in the culinary delights at Kempinski Hotel Shenzhen and embark on a gastronomic journey like no other.

Luxurious and Spacious Rooms at Kempinski Hotel Shenzhen

Indulge in the ultimate comfort and elegance at Kempinski Hotel Shenzhen with a wide range of room options to suit every traveler's needs. From the Deluxe King room, offering a plush King bed for a restful sleep, to the spacious Deluxe King or Twin Room with either two Semi Double-Beds or one Queen bed, there is a perfect room for everyone. Booking your stay at Kempinski Hotel Shenzhen through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily compare prices and choose the room that suits your preferences. Whether you're looking for a romantic getaway, a family vacation, or a business trip, Agoda provides a seamless booking process, allowing you to secure your preferred room at Kempinski Hotel Shenzhen with just a few clicks. So why wait? Book now and experience the luxury and convenience of Kempinski Hotel Shenzhen at the best prices on Agoda.

Discover the Vibrant Neighborhood of Nanshan Shekou

Nestled in the heart of Shenzhen, China, Kempinski Hotel Shenzhen offers a prime location in the bustling neighborhood of Nanshan Shekou. This vibrant area is known for its dynamic mix of modernity and cultural heritage, making it a captivating destination for both business and leisure travelers. With its close proximity to the Shekou Port, guests at Kempinski Hotel Shenzhen can easily explore the charming coastal area. Take a leisurely stroll along the promenade and soak in the stunning views of the South China Sea, or hop on a ferry to visit the nearby scenic spots such as the renowned Sea World and the historic Chiwan Tianhou Temple. Nanshan Shekou is also a haven for food enthusiasts, offering a wide array of dining options to suit every palate. From local street food stalls to upscale international restaurants, visitors can savor a diverse range of cuisines. Additionally, the neighborhood is home to vibrant shopping centers, bustling markets, and lively entertainment venues, ensuring that there is never a dull moment during your stay at Kempinski Hotel Shenzhen. Immerse yourself in the vibrant atmosphere of Nanshan Shekou and create unforgettable memories during your visit to Shenzhen, China.

Traveling from the Airport to Kempinski Hotel Shenzhen

Located in the vibrant city of Shenzhen, China, Kempinski Hotel Shenzhen is a luxurious retreat that offers a seamless travel experience for its guests. When it comes to reaching the hotel from the nearest airport, you have a few convenient options to choose from. If you are arriving at Shenzhen Bao'an International Airport, the most convenient way to reach Kempinski Hotel Shenzhen is by taxi. The journey takes approximately 35 minutes, depending on traffic conditions, and offers a comfortable and hassle-free ride. Taxis are readily available outside the airport terminal, and the hotel's address, Nanshan Shekou, is well-known among local drivers. Another option is to take the metro from the airport to the hotel. Shenzhen Bao'an International Airport is connected to Line 11 of the Shenzhen Metro system. You can board the metro at Airport Station and take Line 11 to Shekou Port Station. From there, it's a short walk to Kempinski Hotel Shenzhen. The metro is a convenient and affordable mode of transportation, especially if you prefer to avoid traffic congestion. No matter which mode of transportation you choose, the journey from the airport to Kempinski Hotel Shenzhen promises to be a smooth and enjoyable one. Upon arrival, you will be greeted by the hotel's elegant facade and warm hospitality, ensuring a memorable stay in the heart of Shenzhen.

Explore the Vibrant Surroundings of Kempinski Hotel Shenzhen

Nestled in the heart of Shenzhen, Kempinski Hotel Shenzhen offers a prime location surrounded by numerous landmarks and attractions. Just a short distance away, you'll find the picturesque Shenzhen Bay Park, perfect for a leisurely stroll or a jog along the waterfront. The park offers stunning views of the bay and is a popular spot for locals and visitors alike to relax and unwind. For those interested in history and culture, a visit to the Shekou Industrial Zone is a must. This area played a significant role in China's economic development and is now home to a vibrant mix of art galleries, restaurants, and shops. Don't miss the chance to explore the Shekou Museum, which showcases the area's fascinating industrial history. Nature lovers will be delighted to discover Nanshan Park, a tranquil oasis in the bustling city. This lush green space offers beautiful walking trails, serene pagodas, and breathtaking views of Shenzhen's skyline. It's the perfect place to escape the hustle and bustle of the city and connect with nature. Whether you're interested in history, nature, or simply enjoying the vibrant atmosphere of Shenzhen, Kempinski Hotel Shenzhen's location puts you within easy reach of all these exciting landmarks and attractions. Immerse yourself in the rich culture and natural beauty of the area while enjoying the luxurious comforts of this renowned hotel.

Convenient Public Transport Stations near Kempinski Hotel Shenzhen

Kempinski Hotel Shenzhen is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore the vibrant city of Shenzhen, China. Just a short walk away from the hotel, guests will find themselves in close proximity to Shuiwan Metro Station, Wanxia Metro Station, and Houhai Metro Station. These stations provide easy access to the city's extensive metro network, allowing guests to effortlessly navigate their way to popular attractions, shopping districts, and business centers. Whether you're visiting for leisure or business, the hotel's proximity to these metro stations ensures that you can explore the city with ease and efficiency.

A Culinary Adventure Awaits

Indulge in a diverse array of dining options just steps away from Kempinski Hotel Shenzhen. Whether you're craving a sizzling steak at Baia Restaurant Bar and Grill, authentic Indian cuisine at Bollywood Cafe, or traditional British pub fare at George and Dragon, you'll find something to satisfy every craving. For a taste of home, head to Mama mia Indian for mouthwatering Indian dishes, or HH Gourmet for a fusion of international flavors. If you're in the mood for Chinese cuisine, try the delectable noodles at Old Beijing Noodle. For a casual dining experience, check out Blue Frog, where you can enjoy a range of burgers, salads, and sandwiches. And if you're feeling lucky, pay a visit to Grand Casino Luzern for a thrilling night of gaming and fine dining. With such a diverse selection of restaurants, your taste buds are in for a treat during your stay at Kempinski Hotel Shenzhen.

Shop 'til you drop at Kempinski Hotel Shenzhen's surrounding shopping landmarks

Located in the heart of Shenzhen, Kempinski Hotel Shenzhen is surrounded by a plethora of shopping destinations that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Baoneng All City Shopping Mall, Maoye Mall(Nanshan), Coastal City Shopping Center, and Tiley Shopping Mall. These malls offer a wide range of international and local brands, ensuring that you'll find everything you're looking for. For those who prefer a more boutique shopping experience, Merchants Garden City Center and Yi Xiao original hand-painted ink clothing Market are must-visit destinations. If you're in search of department stores, Hai ya department Store (South Mountain), Letters and spring department Store, and Decathlon Department Store are all within easy reach. With such a variety of shopping landmarks surrounding Kempinski Hotel Shenzhen, you'll have no shortage of retail therapy options during your stay.

Luxury at an Affordable Price: Kempinski Hotel Shenzhen

Experience the epitome of luxury without breaking the bank at Kempinski Hotel Shenzhen. With an average price of $141 per room, this five-star hotel offers unparalleled comfort and sophistication at a surprisingly affordable rate. Compared to the average price of a hotel room in Shenzhen, which stands at $93, Kempinski Hotel Shenzhen provides exceptional value for money. Nestled in the heart of the vibrant city of Shenzhen, this hotel boasts a wide range of world-class amenities and services that cater to both business and leisure travelers. From elegantly designed rooms and suites to exquisite dining options, Kempinski Hotel Shenzhen offers a truly indulgent experience. Whether you're relaxing by the rooftop pool, unwinding at the spa, or exploring the nearby attractions, you can be assured of a memorable stay at a price that won't stretch your budget.

Excellent Location and Helpful Staff

Kempinski Hotel Shenzhen has received rave reviews from its guests, and it's easy to see why. The hotel's excellent location makes it a top choice for travelers, with a shopping mall right next door and the Metro Shenzhen just a short walk away. Guests appreciate the convenience of being close to the city's major attractions, including the MixC Department store and Shenzhen Bay Sport Center. Moreover, the hotel is surrounded by a plethora of restaurants and high-end shopping malls, ensuring that guests have plenty of options for dining and entertainment. In addition to its prime location, the hotel's staff has also received high praise. Guests commend the helpfulness and friendliness of the staff, particularly for their ability to assist English-speaking tourists. Whether it's providing recommendations or offering assistance, the staff goes above and beyond to ensure a pleasant stay for every guest.

Luxurious Comfort and Exceptional Staff Performance at Kempinski Hotel Shenzhen

Experience a truly unforgettable stay at the Kempinski Hotel Shenzhen, where luxury and comfort seamlessly blend with exceptional staff performance. With an impressive overall rating of 8.1, this hotel has garnered rave reviews from satisfied guests who have been captivated by its impeccable service and world-class amenities. One of the standout features of Kempinski Hotel Shenzhen is its commitment to providing guests with a truly comfortable and indulgent experience. With a remarkable comfort rating of 8.1, guests can expect spacious and elegantly designed rooms that offer a haven of relaxation after a long day of exploring the vibrant city of Shenzhen. The plush beds, high-quality linens, and carefully curated furnishings ensure a restful night's sleep, while the modern amenities and thoughtful touches add an extra layer of convenience and luxury. Another aspect that sets Kempinski Hotel Shenzhen apart is the exceptional performance of its staff. With a remarkable staff performance rating of 8.0, guests have consistently praised the hotel's dedicated and attentive team. From the warm and friendly welcome at check-in to the efficient and personalized service throughout the stay, the staff at Kempinski Hotel Shenzhen go above and beyond to ensure that every guest feels valued and well taken care of. Whether it's providing recommendations for local attractions or attending to special requests, the staff's professionalism and genuine warmth create a truly memorable experience for all guests. In addition to its luxurious comfort and exceptional staff performance, Kempinski Hotel Shenzhen boasts a prime location that has earned it a stellar rating of 8.8. Situated in the heart of the city, this hotel offers easy access to popular attractions, shopping centers, and business districts, making it an ideal choice for both leisure and business travelers. Whether you're exploring the bustling streets of Shenzhen or attending meetings in the city, you'll find yourself perfectly positioned at Kempinski Hotel Shenzhen. With its impressive ratings for cleanliness, facilities, food and dining, and value, Kempinski Hotel Shenzhen is a top choice for discerning travelers seeking a truly exceptional stay in Shenzhen. Book your stay today and indulge in the luxurious comfort, exceptional staff performance, and prime location that this remarkable hotel has to offer.

Show less

Amenities and facilities

Very good7.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • German
  • Russian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Full american breakfast
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids facilities
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Coffee/tea maker
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Slippers
  • Telephone

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Hai Tao Chinese Restaurant
  • Cuisine: Seafood
  • Menu: Buffet
Seasons
  • Cuisine: European
  • Menu: Buffet

Location

Hai De San Dao,Hou Hai Bin Road, Nanshan District, Nanshan Shekou, Shenzhen, China, 518054

Excellent8.9

Location

Airports
  • Shenzhen Bao'an International Airport (SZX) - China
    18.4 km 30 min drive
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    23.5 km
Public transportation
  • Houhai Metro Station
    160 m 5 min walk
  • Dengliang Metro Station
    1.1 km 15 min walk
Hospital or clinic
  • Vista Clinic
    1.0 km
Shopping
  • Yitian holiday Plaza
    4.1 km
Convenience store
  • 7 Eleven
    2.8 km 12 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Shenzhen Window of the World
    3.8 km
  • Happy Valley of Shenzhen
    4.0 km
  • China Folk Culture Village
    5.1 km
  • OCT HARBOUR
    5.4 km
  • COCO Park
    11.9 km
  • Lianhuashan Park
    12.5 km
  • Luohu Commerical City (Lo Wu Shopping Plaza)
    18.0 km
  • Dafen Oil Painting Village
    22.7 km
  • OCT East Shenzhen
    37.4 km
  • Dameisha Beach
    38.3 km
Nearby landmarks
  • Poly Theatre
    90 m
  • Houhai Metro Station
    160 m
  • Coastal City Shopping Center
    360 m
  • Tiley Shopping Mall
    530 m
  • swimming pool
    680 m
  • Shenzhen Talent Park
    710 m
  • A BITE
    960 m
  • Shenzhen Bay Sports Center
    970 m
  • Vista Clinic
    1.0 km
  • Universiade Torch Memorial Square
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Distance from city center15.0 km
  • Travel time to airport (minutes)45
  • Airport transfer fee580 CNY
Extras
  • Daily Internet/Wi-Fi fee0 CNY
  • Breakfast charge (unless included in room price)187 CNY
The property
  • Year property opened2006
  • Number of floors25
  • Room voltage220
  • Number of rooms 383
  • Non-smoking rooms/floorsyes
  • Number of restaurants2

Property announcements

Guests who stay in the suite can enjoy complimentary drink and snack at the in-room minibar one time


The indoor swimming pool will be temporarily closed from 15 to 25 April, 2024 for annual routine maintenance and water replacement. We apologize for any inconvenience caused to you.

Reviews of Kempinski Hotel Shenzhen from real guests

Provided by verified guests of

Agoda logo
8.2
  • Location score 8.9 out of 10 and is a high score in Shenzhen
    Location8.9
  • Cleanliness score 8.4 out of 10 and is a high score in Shenzhen
    Cleanliness8.4
  • Service score 8.2 out of 10 and is a high score in Shenzhen
    Service8.2
  • Room comfort and quality score 8.1 out of 10
    Room comfort and quality8.1
  • Facilities score 7.9 out of 10
    Facilities7.9
  • Value for money score 7.9 out of 10 and is a high score in Shenzhen
    Value for money7.9
High score for Shenzhen

Rating

9+ Exceptional (80)
8-9 Excellent (53)
7-8 Very Good (62)
6-7 Good (23)
<6 Below Expectation (40)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 258 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Michelle from Singapore
    Couple
    Deluxe King
    Stayed 4 nights in June 2024

    “Exceptional service ”

    The most pleasant stay I have ever experienced. Having stayed in countless hotels all over the world, I have Never once experienced such great service from any hotels ever before. A great shout out to the front desk reception to the manager in charge Hardy. Not visited Shenzhen in 18 years, everything was new and unsure but Hardy made everything different. He was helpful in recommending where to eat and places to go. Great recommendations as the food was awesome! His service even went beyond his call of duty, helping me solve an issue on his off day as he was aware I will be flying back on the day itself. Deeply grateful and Kempinski is really blessed to have staff like him. I see myself visiting Shenzhen on a regular basis as I will have business dealings there and Kempinski will be my only choice. The hotel is surrounded by many eateries and not to mention, the train station is just in front of the hotel! Very convenient, surrounded by many shopping and amenities too. Feel blessed to have chosen this hotel .

    Reviewed July 01, 2024

    Dear guest: Thank you very much for choosing to stay at Kempinski Hotel Shenzhen. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services in the future! welcome next time!

    Responded July 03, 2024
    Kempinski Hotel Shenzhen
  2. 10.0
    Exceptional
    Wing from Hong Kong SAR, China
    Family with teens
    Deluxe King
    Stayed 1 night in October 2023

    “Convenient with good service hotel”

    It’s just locate next to Coastal City mall and metro. Room is clean and very nice staffs. Breakfast serves dim sum, congee, salad and cheeses.

    Reviewed October 25, 2023

    Dear Valued Guest, thank you for staying with us during your recent visit to Shenzhen. We are sincerely pleased that you were content with our products and services. We look forward to welcoming you once again to the Kempinski Hotel Shenzhen.

    Responded October 31, 2023
    Kempinski Hotel Shenzhen
  3. 8.0
    Excellent
    CHAK from Hong Kong SAR, China
    Business traveler
    Deluxe King or Twin Room
    Stayed 2 nights in March 2023

    “Not the best Kempinski”

    Have been plenty of Kempinski hotels all over the world, however, this is not the best one in terms of its cleanness and overall perception. With price consideration, it's still a not bad hotel but definitely not to expect too much!

    Reviewed March 26, 2023

    Dear Valued Guest, thank you for choosing the Kempinski Hotel Shenzhen in this vibrant city. We wish to take this opportunity to thank you for your time to share with us your valued comments which are truly appreciated. We shall continuously endeavor to improve our services in the future.

    Responded March 27, 2023
    Kempinski Hotel Shenzhen
  4. 8.4
    Excellent
    christopher from Malaysia
    Business traveler
    Grand Deluxe
    Stayed 1 night in July 2024

    “Great location”

    For the price, for this city, the hotel room appears dated and a bit rundown. Surprisingly, the concierge and front desk couldn't speak English and had to direct me to someone who could which was a good thing. There was a Moroccan lady who assisted me with queries etc and give good advice

    Reviewed July 19, 2024

    Dear Mr. Christopher, Thank you for your honest review our team is doing their best to provide you with the best service. We will looking forward to welcome you again in Shenzhen Kempinski.

    Responded July 22, 2024
    Kempinski Hotel Shenzhen
  5. 6.4
    Good
    Jean from Thailand
    Business traveler
    Deluxe King
    Stayed 4 nights in March 2025

    “Chinese only!”

    It's surprising that in such a renowned hotel, none of the employees I met spoke a single word of English. Likewise, when I called the Service Center number, the person who answered didn't speak English. I asked the concierge for a metro map, and there we go again: no English and no map in English. I concluded that this is a hotel for the Chinese and that management are not interested in foreign guets.

    Reviewed March 30, 2025

    Dear guest, We're truly sorry for the language - related issues during your stay. Lack of English - speaking staff and English - version maps is unacceptable. We're arranging English training for our employees and will prepare English - version materials. We aim to serve all guests well and hope you'll give us another chance. Contact us if you have any further concerns.

    Responded March 30, 2025
    Kempinski Hotel Shenzhen
Changed to review page 1

This is a popular property. Don't miss out!